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Service Area: Ontario

Where We Operate
Electricity Market Structure
Ontario's electricity market opened in May 2002, bringing new opportunities for organizations to manage their energy costs. The Ontario government opened the electricity market on the premise that market competition would ensure safe and reliable electricity supply, increase opportunities for investment and environmental protection, and encourage development of new electricity generation.

Further revisions to the market were introduced with the passage of Bill 100 in late 2004. In May 2006 the Ontario government introduced a new rate structure for all customers. The new rates are based on a "hybrid" structure. Customers under 250,000 kilowatt hour (kWh) annual usage are on regulated rate option, which is more like a fixed rate. Customers above 250,000 kWh are on a more market-based, variable rate.

  Do you have questions about Ontario's Electricity market? Get your answers right here, in this helpful FAQ.

About Switching in Ontario
The first step in switching your business' electricity service is completing an Electricity Usage Authorization form that allows Constellation NewEnergy to gather historical electricity usage data from your utility. This data is necessary to analyze your power consumption patterns and to develop a proposal that is customized to the needs of your business.

You will then sign a retail Electricity Supply Agreement stating the specific product your price for electric service and the duration of the agreement. After our agreement is signed, the enrollment process is simple. Our local operations team will work to provide a seamless transition from the utility as your electricity accounts are transferred to our service. Customers are generally switched to a competitive supplier on their next meter read/cycle date. The utility must receive and accept notification to switch at least 7 days prior to the cycle date.

  Ontario_Usage_Authorization_Form.pdf

  Electricity Market Investment Group (EMIG)
  Ontario Energy Association (OEA)
Products Offered in Ontario  

MarketLock
Full Requirements

MarketWatch
MarketWatch

MarketFlex
Block
Structured Block

NewAnswers
Renewable Energy


Contact Us  
We have been in the retail electricity supply business since the advent of open markets in Ontario. Our full-service sales, analysis and customer care teams are based locally to provide superior products and service to your business.

Electricity:
205 Richmond Street West, Suite 705
Toronto, ON M5V 1V3
Phone: 416-595-7374
Toll-Free: 866-754-9400
Fax: 416-595-5566
E-mail
Sales: CNESalesON@constellation.com

Natural Gas:
205 Richmond St. West, Suite 705
Toronto, Ontario, M5V 1V3 Canada
Phone: 416-595-9640
Fax: 416-595-5566
E-mail
Sales: CANgassales@constellation.com
Customer Care: CANgascare@constellation.com

External Resources  
Ontario Energy Board
www.oeb.gov.on.ca