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What to do if...
What do I do if my power goes out?
Answer: Contact your local utility and report the outage. Your local utility, or distribution company, is still responsible for maintaining the reliability of the transmission and distribution system, including the poles and wires that deliver your electricity supply to your facility.
Whom should I contact if I have a question about my Constellation NewEnergy bill?
Answer: Contact your local Constellation NewEnergy customer care representative directly by phone or e-mail. You can find your local representative's phone number or e-mail address by referring to a copy of a past bill, or go to Contact Us for your local State or province contact information.
Whom should I contact if I would like to discuss renewal of my supply contract?
Answer: Contact your local Constellation NewEnergy sales representative directly by phone or e-mail. You can call (866) 237-7693 or go to Contact Us for your local State or province contact information.
Whom should I contact if I would like to sign my company up for Constellation NewEnergy's online energy management system - NewEnergy Online?
Answer: Contact your local Constellation NewEnergy sales representative directly by phone or e-mail. You can call (866) 237-7693 or go to Contact Us for your local state or province contact information.
Whom should I contact if I would like to file a formal complaint against my electricity or natural gas supplier?
Answer: Formal complaints may be filed with your local Public Utility Commission or Public Service Commission.
Whom should I contact if I have a question regarding the status of energy deregulation or licensed retail energy provider's (REP's) in my market?
Answer: You should contact your local Public Utility Commission or Public Service Commission. Or, you can click here for more specific information regarding current events in specific states: http://www.eia.doe.gov/cneaf/electricity/chg_str/restructure.pdf
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